Privacy Policy
This Privacy Policy governs the manner in which Cloud Forest Solutions
collects, uses, maintains and discloses information collected from users
(each, a User
) of the www.patienet.com,
Desktop Story, e-DPT,
Utilization websites and Story by CFS mobile application.
This privacy policy applies to the Site and all
products and services offered by Cloud Forest Solutions.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non–personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User's web browser places cookies on their hard drive for record–keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Cloud Forest Solutions may collect and use Users personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To show trends and help improve outcomes
- We may use aggregated data for these purposes.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To send periodic emails
- We may use the email address to respond to their inquiries, questions, and/or other requests.
- To improve and expand capability and functionality of our Site and product offerings.
How we protect your information
We adopt appropriate data collection, storage and processing practices and
security measures to protect against unauthorized access, alteration,
disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens
over a SSL secured communication channel and is encrypted and protected with
digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and others for the purposes outlined above.
Changes to this privacy policy
Cloud Forest Solutions has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of
this site, or your dealings with this site, please contact us at:
ward@cloudforestsolutions.com
P.O. Box 213
4 Stoney Hill Road
Bondville, VT 05340
This document was last updated December 2014
Privacy policy created by
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